LiveChatAgent, is located in Toronto, Canada with both onshore and offshore chat centers that allows us to truly blend USA production & service standards at offshore costs. We were one of the first providers of 24/7 live chat agents creating a custom solution that integrates an aggressive sales technique learned from our teams years of online sales and ecommerce experience into a streamlined and proven solution to convert visitors into leads into buyers.
We continually test and train our agents to achieve a high level of grammar and typing speed with the lowest number of errors before going live on any program.
LiveChatAgent managing partners are seasoned professionals working in the Telemarketing, Net marketing and IT sectors of this industry for a combined 30 years and have designed one of the first chat centers, and we have recruited some of the best in the business.
Utilizing our network of onshore and offshore companies we can also offer your business use of our accounting and finance, human resources and customer service agents with multiple language skills. We truly combine the best of our on-and-offshore delivery channels. This approach allows us to offer cost-effective solutions whilst ensuring quality.
We focus on building effective business relationships. We construct and evolve our deals to meet our clients’ long term needs and tailor solutions for each clients unique requirements.