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Posted on March 12, 2025 by lcasite

Benefits of incorporating live chat at into your website.

Live chat is the perfect web service which gives your customer the liberty to communicate or “chat”, in real time with a real live person as the company representative, on whose website the visitor is visiting.

Live chat has a real lot to offer B2C and B2B companies who are indulging in marketing their products on the website.

There are a lot of benefits associated with live chat.

Live chat increases sales and conversions. The major factor which impacts sales and conversion is the customer satisfaction and trust. So basically how to build the customer trust?

Just imagine a situation. You are there shopping online and are just about to make the payment and suddenly you realize that you are facing some problem and the business hours are running out. Well you shall be panicked.

But with the powerful widget ‘live chat’ at your site, there is simply no need to crash. Live chat is there at your site 24*7, that is round the clock. You can easily get in touch with the chat agent at the companies website and and get all the assistance required to make the payment. As simple as that!

Not only this the customers can also get the products compared and the details, specifications which they might be finding difficult to analyze.

Just the thought that there is someone at the website to help when you need assistance, boosts the confidence of your customers and delights them.

 

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Categories24/7 customer support, 24/7 live chat agents, improve customer support, increase website conversion, live chat agents, live chat for the e-commerce website, live chat for website, live chat support for website, proactive chat for website, Uncategorized TagsBusiness, chat agents, conversions, customers, multiple chat, proactive, Sales, website

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About us

Established in 2005, Live Chat Agent has been a leading provider of 24 x 7 live chat service to business from varied industries and all over the globe. We excel at lead generation, customer service, and post-sales support chat services.

Our live chat product offers all features that your business will need not only to engage with your audience but also help you generate more leads in real-time. If you do not have someone to take care of your chats in-house, feel free to contact us.

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