All the CRM software are specially designed to help businesses meet the overall goals of customer relationship management. As a matter of fact, a CRM software can work wonders for your business provided you choose the right one. Let’s have a look at the best CRM software available:
The Salesforce cloud is an on-demand CRM suite that offers applications for small, midsize and enterprise organizations, with a focus on sales and support. This CRM software comes with a number of capabilities including sales management, partner relationship management, customer service etc. Organizations can manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post-sale using this software.
Pipedrive is a sales tool that visualizes one’s sales pipeline. This easy to use and intuitive CRM software helps to make sure important conversations and activities don’t get dropped. Pipedrive further helps in forecasting agreements. Moreover, its integrations with other software such as Google Apps, MailChimp, and Zapier, allow for a seamless deal process.
This is yet another powerful CRM that provides a breadth of features for boosting sales, marketing, and support efficiency. NetSuite enables the managers to closely monitor the performance and forecast future sales. It further helps in fine-tuning processes so as to maximize the business’s efficiency.
Freshdesk integrates with the world’s best CRM software so as to enable you to sync information about any customer from your CRM to your helpdesk. It further enables you to have your ticket history show up in your sales tool automatically. You can actually respond to your customer’s support conversations from inside your help desk, get a clear picture of their requirements and close high-quality deals.
Zoho CRM software:
This highly efficacious software is meant for small to large-sized organizations. It provides these organizations with a complete customer relationship lifecycle management solution so as to manage organization-wide sales, marketing, customer support and service and inventory management in a single business system.