We staff your site 24/7, create a personal connection, and drive more leads & sales
Get started with a free 7-day trial, your customer success team are standing by 24×7-365 to asses suitability for your product or service offering, and the expertise of our trained agents.
Hire Chat Agents completely free on a 7 day trial – No obligation
Could your site be generating more leads or sales?
Do visitors bounce or abandon their shopping cart?
More leads, more sales and happier customers – that’s what hired chat agents deliver.
We’ll be there for your customers, right when they need you the most – 24×7-365.
No Obligation • Nothing to Pay • 7 Day Free Trial
Over 2.2 million subscribers love tawk.to
See how our customers are making the world a better place
Tony Darrick BakerXeal Publishing, LLC.
Michael LangenbergConfluence Local Marketing
Just $1 / hour
Pay as little as $1 per hour for PRO, heavily trained agents. Our rates simply can’t be beat!
No bots with thoughtless answers. We only hire real humans, trained to be customer service experts.
Highly qualified leads – That’s what our expert agents can deliver, resulting in better Advertising ROI.
We don’t ever close, which means your customers get great service, every single day of the year.
English? Italian? German? French? Spanish? Our team of native speakers, speak your customers language.
You have full access to chat history in real time, and we can integrate with any existing CRM API.
In an increasingly 24×7 world, your website doesn’t close –
so customers expect someone to be there when they have a question.
A Messaging App, offering Live Answering services. Strange right? Not really.
Offering Live Answering as a service is core to our revenue model, and it is how we’re able to offer the software completely free to over 2,200,000+ (and growing) business users.
Currently we get paid to answer chats for a small number of awesome clients that do not want to (or simply can’t) answer the chat themselves. From Restaurants to Banks, Colleges, some medium & large e-commerce sites etc.
To use the tawk.to chat software yourself and for your business is and always will be 100% completely free. You will never have to pay to use the core application.
Why would I want to hire agents 24×7 for $1/hr?
Live chat has proven to increase leads, inquiries and overall customer satisfaction – but often, the biggest challenge businesses face is how to hire staff to ensure you’re always online when your customers need you. Hiring live agents with tawk.to is “Your business, powered by our support team”. Your customers will think they are chatting with your in house staff, right on your website.
Nothing is worse for a visitor than when they can’t find what they are looking for on your website. The visitor may simply need to ask a quick question before making a purchase decision, and nobody is there to help. Our dedicated, native speaking experts are fully trained in customer service and lead capture and can assist and guide your visitors when they need help right away.
We’re sure you have many questions, as just like hiring your own internal team members; hiring qualified agents to answer on your behalf can seem like a daunting process at first. We have tried to answer our most Frequently Asked Questions below :
We have developed a process to help us collate all the information agents will need to answer the queries of your website’s visitors correctly and efficiently; please do take some time to go through the questions and provide detailed answers to each. The more information we have, the better equipped we will be to service your website visitors.
$1 an hour – 24X7-365 (168 hours a week) – $728/month
$1.10 an hour – Evenings and Weekends (128 hours a week) – $610/month
$1.50 an hour – Double-Shift (80 hours a week) – $520/month
$2.20 an hour – Full-time (40 hours a week) – $380/month
$3.00 an hour – Part-time (10 hours a week) – $129/month
Our project managers will review your website and add any information we find pertinent to your business or service offering to the knowledge base. The knowledge base is basically a database of information about your business or service. This information is available to any agent that answers an incoming chat from your site.
This is an ongoing process. All of our agents are trained to add any additional information they learn about your business or service to your knowledge base. Typically within 5 to 10 days of starting the service our agents can answer most questions easily.
In these cases our agents are trained to get the name, email and phone number from the visitor and explain to them that we will follow up with them as soon as possible regarding their question or issue.
If the issue is urgent we will contact you right away using the contact information you provided when signing up for the service. We can then add any information we learn during this process to the knowledge base for your site.
In the future if the same issue or question arises our agents will be prepared with the proper answer. Our agents are trained to get the correct information to your visitors. We never “guess” the answer.
Just login to and click the messaging icon in the left sidebar of the dashboard. If our agents feel a message is urgent we will contact you right away.
We are a distributed team with R&D offices in Riga, Latvia (European Union) and Las Vegas, Nevada; with remote team members in Australia, Italy and the Philippines.
24×7 you can message us to provide input and feedback on how we’re going, as well as whisper messages directly to the agents to guide them during any situation in chat that may arise.