When you own a business, you have people talking about it. Just like you may have a lot of appreciation, you may also get numerous negative customer reviews. Where positive social proofs may make your business while the negative reviews may just wreck havoc!
However, you need not panic when you see such reviews on your website or a social platform. You should instead look at it as an opportunity for making improvements in your business. Stay calm and try out the best strategies to tackle such negative social proofs.
Here’s all that you can try.