What exactly does co-browsing mean? What has it got to do with live chat?
Well, co-browsing is the joint navigation through the World Wide Web by two or more people accessing the same web page at the same time. Now, to answer the second question above, here’s a detailed description.
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So you want to know why multilingual live chat support? What’s so special about it? Have a look at the facts below.
According to a research, about 74% of buyers are more likely to purchase your product if you offer support in their native language. This especially implies to the businesses that have customers around the globe. When you have customers across different parts of the world, relying on the English language to engage with the customers is not an option.
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Customers are crucial for the existence of a business but it’s never that easy to acquire them! The very first step that needs to be accomplished to build a customer base is lead generation. A growing influx of leads is what keeps a business going in the first place and the best way to achieve that is live chat. Read on to know how.
Continue reading “Live chat fuels up your lead generation like nothing else!”