As a webmaster, the most you can do in order to ensure the success of your website is to keep your visitors happy and satisfied by serving them according to their expectations. So, what is it that your visitors expect from your website? They want your website to be designed in such a way that it works equally well on Personal Computers and smartphones and they want to be served round-the-clock through real human beings.
In order to live up to the expectations of your visitors, you should hire a 24/7/365 live chat service provider that should serve your visitors through the live chat agents. You should make your service provider well aware of everything related to your products and services if you want to get the desired result from such a service. The live chat agents present on your website should always be able to answer all the questions of your visitors.
In order to judge the effectiveness of your service provider, you should request the visitors of your website to give their feedback after it each and every chat. The feedback of your customers about the live chat service should only be accessible to you and it should be used to decide whether or not you should persist with your service provider.
You should not expect a round-the-clock live chat service to be successful from the first day. It is something that will take time to succeed no matter how good your service provider and its team of live chat agents may be and you should be okay with it. So, what are you waiting for? Opt for a 24/7/365 live chat service provider and ensure that its live caht agents are able to keep the visitors of your website happy and satisfied.