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What you may be missing out on!
Looking For A Chat Team?
You must have often heard about the benefits that a live chat support provides to any business using this amazing support tool.
What nobody tells you is that a live chat
Does your online store seem to be plateauing?
Has your revenue begun to look the same every month?
Have all your efforts to outwit Google and crack its ever-changing search algorithm been rendered
It's a no-brainer that the customers today, prefer mobile apps instead of the mobile browsers. So, it's imperative that every business that heeds to the customers' mobile requirements is a
WOM has been there since ages!
People around the globe have been dependent on the recommendations of their friends, relatives, colleagues and so on for the purchase of a thing
Running a business, no matter what scale or size, no matter online or not, you must have always heard that it's more important to retain the existing customers rather than
Businesses these days, are very well aware of the importance of customer satisfaction and its impact on their success. Business owners are ready to go above and beyond to make
A knowledge base refers to the technology used to store complex structured and unstructured information used by a computer system. It is a way of sharing, organizing and managing common knowledge which
You may ask me: What's the need to add a personal touch to a business's live chat support?
Well, that's because apart from the customers' obvious needs for which they end
Technology is continuously evolving. So are the e-commerce trends. Due to the competitive nature of the businesses, some of the trends may continue to rock and the others may fade
Customers love having choices. They love being valued. They love their opinions being voiced. And a business that never fails to provide all this, is the one that's successful today!
In a world like today, where most of the businesses swear by the power of a live chat support on their websites, there are still a number of others who
Customer acquisition cost (CAC) refers to the cost associated with convincing a customer to buy a product/service. It includes the cost of the product and the cost incurred on research and