Be there for your customers 24/7
What you may be missing out on!
Looking For A Chat Team?
In a world like today, where most of the businesses swear by the power of a live chat support on their websites, there are still a number of others who
Customer acquisition cost (CAC) refers to the cost associated with convincing a customer to buy a product/service. It includes the cost of the product and the cost incurred on research and
Facebook is a great place to be individually or as a business! When you take your business online especially Facebook, you get vast opportunities to boost its success. When it comes to
There are times when a business’s marketing team is so much into some elements of the marketing campaign that the others are left out. Or there are instances when the
Automation has impacted almost all the businesses around the globe in a positive way. It is speculated to become an inevitable element for every business in the coming
The significance of lead generation for a business's success is very well known. However, the in-house marketing team for a business often gets too involved in other marketing elements. This
Customers like live chat support but that doesn't necessarily mean they'll like your live chat agents too!
Well, it takes a certain set of live chat agent qualities to make
Me: What features should you look for in a live chat software?
You: Pricing, proactive chat, canned messages, co-browsing, video chat, reports, and analytics.
Me: Is that all?
Customer centricity, customer empowerment, and self-service are some of the prominent terms in customer service nowadays. These terms are all made effective in the form of a single informative knowledge
Gone are the days when live chat used to be an optional customer support channel. The times have changed now!
According to a research, live chat is something that 30% of
It won't be wrong to say that customer service is one of the most crucial factors responsible for a business's success. That's the reason almost all companies try to improve
The retail businesses around the globe have moved towards omnichannel e-commerce. The reason being- that's how a retail business can become a great retail business today. Gone are the days