Countries, most visit pages, chat time, ratings and a lot more.
Country and City you know where your cutomers are coming from.
Branding / Layout
Fully template based and easy to adapt to your website design.
Starr messages in a chat to easily find information again.
Get notified of a new web visitor or chat message on your computer, email, or SMS.
Receive feedbacks and ratings from your clients after each conversation.
Add notes to each conversation you had with your client.
Set business hours for yourself and team so your web visitors know your availability.
Agents and web visitors can use emoticons in the chat and they work perfect on all devices.
All conversations are locked and protected to ensure your and your web visitors’ information is safe.
Search across conversations, messages, users with one click even while chatting with a web visitor.
Block annoying and abusive web visitors by IP and/or email address, unblock them as needed.
Let the integrated Chat Bot help your customers until you pick up the chat. Reduce the wait time!
Each operator can change the status to online, busy or offline.
Include an FAQ page so you don’t have to leave the dashboard to find the answers.
Add departments/ teams and associate them with your chat agents.
Up your engagement game by setting up smart auto-engage proactive messages for your web visitors.
Go live faster than a cup of instant noodles! Takes just one minute to start chatting with your web visitors.
You are in charge of all the settings, images, buttons and sounds, styles, and everything else.
Talk in your web visitor’s language! We are multi language capable and more than 15 languages are preset.
Choose a different sound for new customer and a new message alert. Use ours or upload your own.
Share files and images both ways. Allow your web visitors to share files with you on demand.
Our mobile apps for iOS and Android can be used to engage on-the-go. Download them now!
Chat with your web visitors on WhatsApp without sharing your phone number. Now that’s mobility!