When you have live chat at your website, it simply delights your customers as the service response time decreases and there is an increase in customer satisfaction. Still there are majority of companies who do not use their website to its full potential in providing information to the prospects. Continue reading “Live chat increases web site revenues”
It hardly matters which industry you are in, you do have some sort of customer service support. You may be using the conventional customer support channels like an email address or telephone support for the customers and visitors to get the important questions answered. Continue reading “The basics of live chat”
The main goal of the lead generation service is to engage with the relevant visitors that may click away from your website without taking any action. Here the major concern is to engage the right visitors, at the right time which may be interested to get convert but couldn’t. Continue reading “Live chat – Lead generation”