The system autosaves the client’s name, email, and phone number. In case there are no details provided initially, all information can be edited, added or removed when chatting. Has a client started the chat with a fake name but it is now happy to talk to you, no problem just add his real name. You can also add an email address, phone number, and notes anytime during or after a conversation. It is easy with Live Chat Agent to keep your customer details accurate.