Comprehensive Visitor Information
Stalk your website visitors. Know their location, the web page they’re on, the browser they’re using and everything else that matters.
Take your customer service to an entirely new level by setting up chat widgets for different websites, departments and languages.
Play smart and save time. Set up canned responses for the most commonly asked queries and invigorate agent efficiency.
Dazzle your visitors with the best possible responses to their messages. Know what’s being typed and be prepared beforehand.
Ditch the typical, humdrum file sharing methods. Enable your visitors and chat agents to exchange files within the chat window itself.