Know what your customers long for. Gear up with the best possible query resolutions even before your customers reach out to report one and keep them glued to your website.
Boost your website conversions to a higher level. Make the most out of cutting edge technology to meet customer expectations and deliver an exceptional customer service.
Share MS Word, PDF, MS Excel and other documents live during the chats. Exchange files within the chat window without any hassle and make the chat sessions more relevant and easy.
Make all your engagement endeavors more fruitful. Monitor each and every metric related to your performance and get detailed reports in your email inbox on a regular basis.
Make your chat window compliment your website’s theme. Modify each and every element of the window and design it in the best possible manner using the best-in-class design tools.
Extend live chat support on your social media pages. Be there where your customers are. Enhance user engagement and get to know their interests and preferences.
Never miss out on your mobile customers. Be mobile tech-savvy and bag every single opportunity with mobile-friendly live chat designed for your team and customers alike.
Optimize and intensify all your marketing strategies using Live Chat Agent’s powerful integrations with third-party services such as HubSpot, Zendesk, Facebook and more for the best outcomes.
Be assured of data security with double layer encryption. All your data stays unaltered and secure in transit as well as rest state with the most efficient encryption technology.