Live chat, we are all familiar with. It is an indispensable, powerful, robust, influential tool at your website which makes your customers happy, makes your business happy and provides excellent results.
Now proactive live chat is also an important tool for increasing your conversions. Here the chat agent, instead of waiting for the customer to initiate the conversation, he himself will be the one to initiate the interaction. Continue reading “What is proactive live chat?”
Live chat, nowadays has become the standard practice for everyone in the e-commerce industry. The traditional phone and email support are still popular and important but they are there with cost and efficiency pitfalls. But growing business with live chat can be something between mediocrity and meteoric success and makes a good sense too. Continue reading “Why live chat will benefit your business?”
Live chat has become the most influential widget at your website. It has become popular among business. With live chat you have more happy and satisfied customers. Customers have a penchant for live chat for many reasons. The scenario has changed. Today we live in a society where we are using text messages and various chat programs to communicate. We no more pick up the phone and give a call to he concerned business with our question. Continue reading “Live chat reduces the cost of doing business on line”
If you run a business, have a website and are planing to provide customer support, live chat is the best possible choice. Live chat support comes wit different benefits and undoubtedly the most important benefit is the increase in sales and conversions. Continue reading “Increase your business sales with live chat”
Live chat is a simple feature that allows you to get in contact with your potential buyers through chat. Here the user can simply start an on line chat with your customer care with the click option. If all the employees are busy then the customer is placed in a queue and is given a frame time. Continue reading “What is live chat feature?”