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Posted on November 19, 2022 by lcasite

What is live chat feature?

Live chat is a feature which simply allows your potential buyers to get in touch with you through chat. The users can just click the option to start an online chat with your customers representatives. If all the employees are busy, the client is placed in a queue and given a time frame. In a matter of few minutes he is connected with your chat agent who can resolve their concerns.

This not only satiates the customers but also delights him.

Live chat is there at your website, round the clock to provide important information to your users and enhance their trust. There are many paying customers who leave your website as they are not having the answers of the questions that may be confusing them. This lack of information resists them to click the buy button.

facts-about-live-chat-increasing-sales

You do not require a lot of hard work to increase your sales. Just provide with simple answer and satisfied customers will be added to your list.

There are websites which are having several options as customer support tools. However they are not very motivated to call your business for their basic queries. While with live chat they are open to the option to chat on line immediately and get the answers quickly and conveniently.

This not only solves the minor customer queries, but it enhance your customers trust as they know that there are people behind the website, who will be more than happy to help them out.

 

 

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Categories24/7 live chat agents, live chat agents, live chat for the e-commerce website, live chat for website, live chat support for website, proactive chat for website, Uncategorized

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About us

Established in 2005, Live Chat Agent has been a leading provider of 24 x 7 live chat service to business from varied industries and all over the globe. We excel at lead generation, customer service, and post-sales support chat services.

Our live chat product offers all features that your business will need not only to engage with your audience but also help you generate more leads in real-time. If you do not have someone to take care of your chats in-house, feel free to contact us.

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