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Posted on June 7, 2022 by lcasite

Live chat- Easy, Fast and Simple

Live chat has indeed become one of the most trendy and prominent way for customers to get in touch with your business today. It gives you the opportunity to contact a company at any time and from any location. Live chat is providing the exceptional and quality customer service today.

Make it easy

With live chat buttons prominently displayed on your website, the customers can easily access the help from your chat agent just by a click when so ever they face a problem on their shopping excursion.

Make it fast

The customers shopping online are in a hurry and they desire service as fast as possible. They do not want to waste time in calling your business or writing an email, if they face a problem. But with live chat they just don’t have to wander anywhere for the solution, it exists at the very place where you look for the solution that is ‘Internet’.

So with live chat they can get their concerns answered in real time. Too quick!

Customer-Retention-With-Live-Chat-Technology

Remember, it’s personal

Live chat respects your privacy! Hence the customers feel comfortable and they can easily open up with their problem, as they know their details and queries will be kept confidential. This encourages them to interact more with live chat as a customer support tool.

Multitasking

Live chat allows you to multitask. You do not require to remain tethered to the chat window for your reply. You are informed with a ping sound as soon as the agent has the reply ready. Till then you can enjoy browsing!

 

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Categories24/7 customer support, 24/7 live chat agents, improve customer support, increase website conversion, live chat agents, live chat for the e-commerce website, live chat for website, live chat support for website, proactive chat for website, Uncategorized TagsBusiness, chat agents, conversions, customers, multiple chat, proactive, Sales, website

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About us

Established in 2005, Live Chat Agent has been a leading provider of 24 x 7 live chat service to business from varied industries and all over the globe. We excel at lead generation, customer service, and post-sales support chat services.

Our live chat product offers all features that your business will need not only to engage with your audience but also help you generate more leads in real-time. If you do not have someone to take care of your chats in-house, feel free to contact us.

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