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Posted on November 16, 2022 by lcasite

Live chat increases website revenues.

Adding live chat at your business website simply allows you to decrease your customer service response time and enhance your client’s satisfaction. There are majority of the companies who are simply failing to use their websites to their fullest potential for their potential customers.

The people who are their at your website, browsing, adore and prefer live chat as they are to receive immediate assistance rather than being entertained by long hold musics or waiting for an email response. The prospects who are browsing their at your website are more than twice likely to make purchases or the services which you have at disposal, while interacting with your staff in real time.

Having a direct communication with the concerned people or the customers support channel at your website in real time, boosts up the confidence and trust of your clients in your business products and services. Customers find it easy to have their questions and concerns answered before they leave your website by using live chat.

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Live chat not only gives your customer instant responses but it also facilitates your on line customer service representatives to pay attention to your customer’s needs while they are browsing at your site. The agents also have the liberty as well as chance to introduce them to more products and services which might be matching the clients need or requirements and about which the customer might not have any idea. Similarly any sales and discount coupons can also be introduced by the chat agents to reluctant customers who might be hesitating to make the purchase.

Therefore the live chat agents can augment your shopping cart making your customers happy and satisfied.

 

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Categories24/7 customer support, 24/7 live chat agents, improve customer support, increase website conversion, live chat agents, live chat for the e-commerce website, live chat for website, live chat support for website, proactive chat for website, Uncategorized TagsBusiness, chat agents, conversions, customers, multiple chat, proactive, Sales, website

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About us

Established in 2005, Live Chat Agent has been a leading provider of 24 x 7 live chat service to business from varied industries and all over the globe. We excel at lead generation, customer service, and post-sales support chat services.

Our live chat product offers all features that your business will need not only to engage with your audience but also help you generate more leads in real-time. If you do not have someone to take care of your chats in-house, feel free to contact us.

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