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Posted on November 21, 2022 by lcasite

Live chat is the real time convenience to customers.

Live chat at your website is to build rapport with your visitors overtime. Though a new and fresh tool, it has widespread benefits for your company. Just getting the live chat icon at your website allows your customers to chat or communicate with your business in real-time. Not only can they ask questions but also get advice and build confidence during their shopping trip. The main perk cannot be ignored – it escalates conversion rates for your business.

Live chat provides real time convenience to the customers. It offers convenience for the clients right from the website as they do not have to wander looking for assistance on the phone, email or social media.

 

Graph Money dollar. Increase revenue. The company profits. A pile of money

By getting in touch with your customers right at the first page, your business is more likely to address their concerns and this directly escalates their confidence as they know there is someone at the website 24*7 to help them.

Live chat is crucial for answering customer issues and from business point of view it provides advice to customers as they shop, as they can now be better informed about the products and services and options which matches their needs and interests.

There are customers who don’t have any questions and issues but they would love to get direction on what to purchase which would suit their personal style.

 

 

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Categories24/7 customer support, 24/7 live chat agents, improve customer support, increase website conversion, live chat agents, live chat for the e-commerce website, live chat for website, live chat support for website, proactive chat for website, Uncategorized TagsBusiness, chat agents, conversions, customers, multiple chat, proactive, Sales, website

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About us

Established in 2005, Live Chat Agent has been a leading provider of 24 x 7 live chat service to business from varied industries and all over the globe. We excel at lead generation, customer service, and post-sales support chat services.

Our live chat product offers all features that your business will need not only to engage with your audience but also help you generate more leads in real-time. If you do not have someone to take care of your chats in-house, feel free to contact us.

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