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Posted on February 5, 2021 by lcasite

Why to have live chat at your website?

Are you giving a thought of adding live chat to your website? Live chat service opts to do more than just provide quick and painless customer service, depending upon your business. If implemented and used in the correct way it can hike conversions, number of returning visitors and thus revenues.

Live chat helps to escalate conversion rate and revenues.

Live chat is there at your website to help the customers to make instant decisions about the items they are looking for. When ever a prospect or a customer is engrossed in a doubt, he can easily approach the live chat agent and get his concerns and queries resolved. This motivates and boosts the customer to make more purchases as the customer also receives direction and advice on products and services which might be matching his interests and requirements.

Graph Money dollar. Increase revenue. The company profits. A pile of money

 

With live chat you get easy navigations through your site and you may also complete transactions which may have not occurred otherwise.

It has also been revealed in surveys that 62% of the Internet shoppers say that they would have purchased more if they find a real live person at the website to help them, while they are on the shopping excursion. And even 38% said that they had made the purchase due to the live chat session.

The idea and option to chat with your company’s representatives will help you to retain customers and have a more friendly and engaging site.

So get live chat at your site and mark your improved conversions!

 

For live chat contact us

Categories24/7 customer support, 24/7 live chat agents, improve customer support, increase website conversion, live chat agents, live chat for the e-commerce website, live chat for website, live chat support for website, proactive chat for website, Uncategorized TagsBusiness, chat agents, conversions, customers, multiple chat, proactive, Sales, website

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Established in 2005, Live Chat Agent has been a leading provider of 24 x 7 live chat service to business from varied industries and all over the globe. We excel at lead generation, customer service, and post-sales support chat services.

Our live chat product offers all features that your business will need not only to engage with your audience but also help you generate more leads in real-time. If you do not have someone to take care of your chats in-house, feel free to contact us.

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