Live Chat Agent
  • Why LiveChatAgent.com
  • Frequently Asked Questions
  • Pricing
  • Start now
Posted on June 9, 2022 by lcasite

Create an engaging experience for your existing and potential customers with live chat.

Live chat is a platform which makes it possible for your customers to get in touch with your chat agents. Live chat not only allows you to chat but even to transfer files. Live chat, no doubts benefits your business in many ways as compared to email phone support and various other communication platforms.

Live chat marks reduced expenses

The conventional method of customer support has been phone support, however it has been proved very costly,both in terms of the person-hour cost and toll charges.

Live chat is a lot cheap than phone support and even does not cost much more than a quality email provider. Aberdeen Group Report 2012 shows that the companies save up to 50% on their support costs if employing live chat than traditional phone support.

This is also because of the fact that live chat allows your operators or staff to multitask and also attend to several customers at one time. With live chat most of the operators can handle three or more chats simultaneously.

live chaaa pic

This chat concurrency saves the business from a huge amount on personnel costs and man power. This is because of the fact that it allows only a few live chat agents to do the same amount of work as many other phone support employees.

Increased sales

Another study, American Marketing Association reveals that live chat hikes conversions by at least 20% and the usual ROI rate from paid live chat for sales team is some what about 300%.

images

The report also conveys that customers who are using live chat software are three times more likely to make purchase than those who have not indulged in live chat.

Live chat is a sure way to offer your customers the best and make them happy.

 

 

For live chat contact us

Categories24/7 customer support, 24/7 live chat agents, improve customer support, increase website conversion, live chat agents, live chat for the e-commerce website, live chat for website, live chat support for website, proactive chat for website, Uncategorized TagsBusiness, chat agents, conversions, customers, multiple chat, proactive, Sales, website

Leave a Reply

You must be logged in to post a comment.

Post navigation

Previous PostPrevious Why should you integrate live chat with your CRM?
Next PostNext Live chat – Improved customer service and loyalty
<


Sign up for a 7-day FREE trial and start growing your business.

No credit card required. No obligations. Cancel anytime.
Please enter your first name
Please enter your last name
Please enter your work Phone number
Please enter your work email
Please enter your website URL
About us

Established in 2005, Live Chat Agent has been a leading provider of 24 x 7 live chat service to business from varied industries and all over the globe. We excel at lead generation, customer service, and post-sales support chat services.

Our live chat product offers all features that your business will need not only to engage with your audience but also help you generate more leads in real-time. If you do not have someone to take care of your chats in-house, feel free to contact us.

PRODUCT
  • Sign Up for a 7-day Free trial
  • All Features
  • Live chat features for you
  • Live chat features for your visitors
  • Reports & Tracking
  • Get A Custom Quote
  • Why Live Chat?
COMPANY
  • Blog
  • Become a Live Chat Reseller
  • Privacy Policy
  • Terms of Service
  • Cookie Policy
Social Links
  • sales@livechatagent.com
  • Facebook
  • Twitter
  • Linkedin
  • Google
© LiveChatAgent. All Rights Reserved.