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Posted on February 8, 2021 by lcasite

Live chat at your service!

The consumers expectations have certainly touched heights! Getting the support via phone and email have become the default standards for most of the companies and if you really need to differentiate your business with respect to your competition, you need to give your customers access to on-demand support.

Live chat is available for 24/7. Your customers are able to reach you whenever they are in a fix with the help of live chat. They usually need assistance outside normal working or office hours. Live chat gives your business the opportunity to get in touch with the customer representatives at the website and also reduces the response time and back logged requests while encouraging customer satisfaction.

With live chat you also save the unnecessary costs. The toll free numbers, calling support lines, putting your customer on hold for long period of time counts a lot of money! However live chat, from the customers perspective is absolutely free, as they are very much at the same place where they are going to turn for answers ie. is the internet.

Live-chat-reasons

No negative feelings are exacerbated and the agents have a better chance to be treated in a respectful, calm and polite manner.

Not only, this even your business saves a lot. With live chat you do not require any hardware implementation, any complex wiring or infrastructure to install the live chat widget. Just a simple piece of code integrated with your existing CRM and you are all ready to impart the exceptional, quality customer service to your customers.

So get live chat at your website and delight your customers!

 

 

For live chat contact us

Categories24/7 customer support, 24/7 live chat agents, improve customer support, increase website conversion, live chat agents, live chat for the e-commerce website, live chat for website, live chat support for website, proactive chat for website, Uncategorized TagsBusiness, chat agents, conversions, customers, multiple chat, proactive, Sales, website

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About us

Established in 2005, Live Chat Agent has been a leading provider of 24 x 7 live chat service to business from varied industries and all over the globe. We excel at lead generation, customer service, and post-sales support chat services.

Our live chat product offers all features that your business will need not only to engage with your audience but also help you generate more leads in real-time. If you do not have someone to take care of your chats in-house, feel free to contact us.

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