Live Chat Agent
  • Why LiveChatAgent.com
  • Frequently Asked Questions
  • Pricing
  • Start now
Posted on December 20, 2020 by lcasite

Live chat helps to increase order value

Live chat is something that lets you to get connected with your customers right at the website itself. A very convenient place as the customer is already there itself with all his confusions and bombardments. What better place could be there in the world to get your problems resolved than the website itself and that also just clicking a chat button at the website.

Live chat is not only loved by the customers but businesses also love live chat. When the conversation is initiated on the behalf of the customer, it is more easy for the agent to swing the conversation and relate it to the products, needs and solutions.

As the users are already in a purchase mode and ready to spend it is more comfortable and easy for the agents to convince them to buy more.

According to Econsultancy, “ Live chat has the highest satisfaction levels for any customer service channel, with 73%, compared with 61% for email and 44% for phone”. Live chat gives you a sunnier opportunity to convert visitors to potential customers with little effort when the communicate you through the live chat widget.

Live chat also reduces the cost of telephonic and email conversations.

LiveChatSatisfaction

When live chat is not at your site the customers are only left with option either to call you or to send an email. Both are tedious jobs, one with long hold lines and the other with the option of waiting for days for replies.

With live chat there is nothing to bother about. It is at no extra cost especially for the user as it is present at the very place where the user is going to turn for answer that is the internet.

 

 

For live chat contact us

Categories24/7 customer support, 24/7 live chat agents, improve customer support, increase website conversion, live chat agents, live chat for the e-commerce website, live chat for website, live chat support for website, proactive chat for website, Uncategorized TagsBusiness, conversions, customers, gadget, live chat agents, multiple chat, revenues, Sales, website

Leave a Reply Cancel reply

You must be logged in to post a comment.

Post navigation

Previous PostPrevious Live chat : Benefits and advantages.
Next PostNext How does 'Demographics ' impacts live chat?
<


Sign up for a 7-day FREE trial and start growing your business.

No credit card required. No obligations. Cancel anytime.
Please enter your first name
Please enter your last name
Please enter your work Phone number
Please enter your work email
Please enter your website URL
About us

Established in 2005, Live Chat Agent has been a leading provider of 24 x 7 live chat service to business from varied industries and all over the globe. We excel at lead generation, customer service, and post-sales support chat services.

Our live chat product offers all features that your business will need not only to engage with your audience but also help you generate more leads in real-time. If you do not have someone to take care of your chats in-house, feel free to contact us.

PRODUCT
  • Sign Up for a 7-day Free trial
  • All Features
  • Live chat features for you
  • Live chat features for your visitors
  • Reports & Tracking
  • Get A Custom Quote
  • Why Live Chat?
COMPANY
  • Blog
  • Become a Live Chat Reseller
  • Privacy Policy
  • Terms of Service
  • Cookie Policy
Social Links
  • sales@livechatagent.com
  • Facebook
  • Twitter
  • Linkedin
  • Google
© LiveChatAgent. All Rights Reserved.