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Posted on December 7, 2020 by lcasite

Live chat implementation is quick and painless

Selecting a software for customer support and service can be a daunting task at times for many business. Once a system is selected and implemented many businesses are motivated to continue using the same regardless of the challenges they encounter just avoiding the need to transit to a new system.

Live chat is providing as an add service that can be easily integrated with a company’s existing customer relationship management (CRM) platform or web portal. With live chat you will not face any difficulties regarding the implementation. It is a totally painless procedure.

It is often noted that after implementation of a customer service channel, some times work flow process changes, may be necessary. With live chat the adaptation to the change in work flow is quite simple.

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With live chat you have the following features

  • It respond to new chats as quickly as possible without leaving your customers to wait.
  • Live chat is disabled when the business is closed or simply when the agent is not available.
  • With canned responses for FAQ live chat becomes efficient.
  • Live chat agents, who are the brand ambassador for your company are drowned in knowledge .
  • You are also provided with chat transcripts to have a record for any offer or hidden costs.
  • Live chat is easy to be found on website.
  • Using proactive live chat you can initiate a hat session with your customers.
  • Even you have the option to switch to telephone or email realizing the limitation of live chat.

Business are finding a great value in live chat support.

For live chat contact us

Categories24/7 customer support, 24/7 live chat agents, improve customer support, increase website conversion, live chat agents, live chat for the e-commerce website, live chat for website, live chat support for website, proactive chat for website, Uncategorized TagsBusiness, conversions, customers, gadget, live chat agents, revenues, Sales, website

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Established in 2005, Live Chat Agent has been a leading provider of 24 x 7 live chat service to business from varied industries and all over the globe. We excel at lead generation, customer service, and post-sales support chat services.

Our live chat product offers all features that your business will need not only to engage with your audience but also help you generate more leads in real-time. If you do not have someone to take care of your chats in-house, feel free to contact us.

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