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Posted on March 23, 2025 by lcasite

Live chat increases sales.

Live chat at your website, is for sure to increase sales. Communicating with your customers at the key drop of points can prevent your customers from quitting the shopping cart. The fact is that with live chat you are able to give time relevant help and this is adored by the customers.

There are basically two types of customers who are interested in interacting with the live chat agents.

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The one are the visitors who are browsing at your website. They may want to get in touch with the customer support executives in the following cases:

  • Having difficulty in finding a product at your site
  • Want to compare products
  • Are interested to know about specifications of the products

The other set of people who use live chat are your current or existing customers. They may require help in the following cases

  • Want to know about the guarantee or warrant about the product
  • Want to know about the return policies
  • Want to report about bugs or simply feedback.

Live chat is an awesome tool to collect customer feedback in a simple and yet very effective way. Feedback industry in itself is a big industry and for any business, customer feedback is of utmost importance. This may be heavy on your pocket too, but with live chat, you need not require to spend a penny also.

The customers can easily contact the live chat support as soon as they encounter any problem. Live chat, is indeed the ultimate customers support for business.

 

 

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Categories24/7 customer support, 24/7 live chat agents, improve customer support, increase website conversion, live chat agents, live chat for the e-commerce website, live chat for website, live chat support for website, proactive chat for website, Uncategorized TagsBusiness, chat agents, conversions, customers, multiple chat, proactive, Sales, website

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About us

Established in 2005, Live Chat Agent has been a leading provider of 24 x 7 live chat service to business from varied industries and all over the globe. We excel at lead generation, customer service, and post-sales support chat services.

Our live chat product offers all features that your business will need not only to engage with your audience but also help you generate more leads in real-time. If you do not have someone to take care of your chats in-house, feel free to contact us.

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