Live Chat Agent
  • Why LiveChatAgent.com
  • Frequently Asked Questions
  • Pricing
  • Start now
Posted on December 19, 2020 by lcasite

Live chat is all there to increase sales and conversions for online

Live chat option has become the most popular for businesses. Live chat is seen to increase conversion and sales by answering questions and providing support to the potential customers.

Customers simply adore live chat option for many reasons. Today in the digital era, people do not take the pains to pick the phone and get in touch with the business for their queries. They have a lot more better options available with all sort of texts, emails and messages.

images

Live chat makes your customer valued. They feel they are important as they are not made to sit on hold waiting for someone on the other side to respond to their queries. They have the option to open the chat window and can easily have a look at the amount of request which are hanging in front of them. There may be a queue but not that will not make you wait for more than few minutes and that also during high traffic.

This high level of efficiency makes the customer happy and their trust and confidence is simply boosted. A survey done by the ATG Global Consumer Trend Study says that 90% of the customers have found live chat to be very helpful.

It also denoted the following characteristics.

  • Customers value live chat – In the study it was marked that the customers ranked ‘click to chat’ very high.
  • Live chat is the only customer support that is preferred over any other on line support option. The customers were seen to rank live chat as the top option for providing quality customer service support.
  • It was also seen that there were customers who had never used live chat. And this was again because of the companies as they never provided the chat option at the website.

It is seen that live chat has become the most loved customer support for the customers and the business too.

 

 

 

For live chat contact us

Categories24/7 customer support, 24/7 live chat agents, improve customer support, increase website conversion, live chat agents, live chat for the e-commerce website, live chat for website, live chat support for website, proactive chat for website, Uncategorized TagsBusiness, conversions, customers, gadget, live chat agents, multiple chat, revenues, Sales, website

Leave a Reply Cancel reply

You must be logged in to post a comment.

Post navigation

Previous PostPrevious How to increase sales using live chat?
Next PostNext Get your sales increased with live chat
<


Sign up for a 7-day FREE trial and start growing your business.

No credit card required. No obligations. Cancel anytime.
Please enter your first name
Please enter your last name
Please enter your work Phone number
Please enter your work email
Please enter your website URL
About us

Established in 2005, Live Chat Agent has been a leading provider of 24 x 7 live chat service to business from varied industries and all over the globe. We excel at lead generation, customer service, and post-sales support chat services.

Our live chat product offers all features that your business will need not only to engage with your audience but also help you generate more leads in real-time. If you do not have someone to take care of your chats in-house, feel free to contact us.

PRODUCT
  • Sign Up for a 7-day Free trial
  • All Features
  • Live chat features for you
  • Live chat features for your visitors
  • Reports & Tracking
  • Get A Custom Quote
  • Why Live Chat?
COMPANY
  • Blog
  • Become a Live Chat Reseller
  • Privacy Policy
  • Terms of Service
  • Cookie Policy
Social Links
  • sales@livechatagent.com
  • Facebook
  • Twitter
  • Linkedin
  • Google
© LiveChatAgent. All Rights Reserved.