Live Chat Agent
  • Why LiveChatAgent.com
  • Frequently Asked Questions
  • Pricing
  • Start now
Posted on March 17, 2025 by lcasite

Live chat is loved by the business too.

Live chat is loved by the business too. This is a great fact. Not only the customers love live chat but businesses also love live chat too.

“ According to poll By Anderson Consulting, almost 62 % of Internet consumers said they would purchase more products online if live customer support were available.”

With live chat, your business will see a increase in sales and live chat will pay for itself many times over. Live chat also marks reduced shopping cart abandonment up to 30% and there is also a boost in the average order size.

With live chat, the visitor is confident as he is having a live person with whom he can communicate in real time when encountered with confusion. Since the chat agent helps you in making the purchase, the probability of making a wrong choice is rare and hence the clients makes a happy exit. The business is also happy as the chances for ‘return policies’ will be rare.

benefits3

Secondly, with live chat, the savvy agents can also make your customers aware of the ongoing sales, discounts and offers on purchases that they may be interested to purchase. The agent can also introduce the customer with other products and services that may match the customers requirement.

In this way the live chat agent can boost the average order size and thus impact the sales of the business.

“ 77% of the people shopping online would like to make contact with a real person before making a purchase, and over a half say that the lack of interaction has caused them not to purchase.”

Hence looking at the above factors, you’ve got quite a case for using live chat.

 

 

For live chat contact us

Categories24/7 customer support, 24/7 live chat agents, generate leads from website, improve customer support, increase website conversion, live chat agents, live chat for the e-commerce website, live chat for website, live chat support for website, proactive chat for website, Uncategorized TagsBusiness, chat agents, conversions, customers, multiple chat, proactive, Sales, website

Leave a Reply

You must be logged in to post a comment.

Post navigation

Previous PostPrevious Customers love live chat
Next PostNext Live chat – Reduced service costs
<


Sign up for a 7-day FREE trial and start growing your business.

No credit card required. No obligations. Cancel anytime.
Please enter your first name
Please enter your last name
Please enter your work Phone number
Please enter your work email
Please enter your website URL
About us

Established in 2005, Live Chat Agent has been a leading provider of 24 x 7 live chat service to business from varied industries and all over the globe. We excel at lead generation, customer service, and post-sales support chat services.

Our live chat product offers all features that your business will need not only to engage with your audience but also help you generate more leads in real-time. If you do not have someone to take care of your chats in-house, feel free to contact us.

PRODUCT
  • Sign Up for a 7-day Free trial
  • All Features
  • Live chat features for you
  • Live chat features for your visitors
  • Reports & Tracking
  • Get A Custom Quote
  • Why Live Chat?
COMPANY
  • Blog
  • Become a Live Chat Reseller
  • Privacy Policy
  • Terms of Service
  • Cookie Policy
Social Links
  • sales@livechatagent.com
  • Facebook
  • Twitter
  • Linkedin
  • Google
© LiveChatAgent. All Rights Reserved.