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Posted on October 31, 2022 by lcasite

Live chat is there at the website for 24/7

Live chat makes the customer service available round the clock that is 24*7 and that also through out the year. It is there at your website providing the exceptional customer service to your esteemed customers.

It is seen that your customers want to reach you when they encounter a problem and many a times it happens outside of the normal working hours. But that hardly matters as there is live chat at your website which gives your business to get in touch with your customers or vice versa and reduce response time as well as backlogged request and thus enhancing customer satisfaction.

Live chat also prevents unnecessary cost. Calling support hot lines proves very costly and more frustrating when you are put on hole for extensive period of time. Live chat is absolutely free to the customer, that is it comes at no extra cost and hence negative feelings are not infuriated and the agents have a better option to serve in a more calm and relax mode. Even there is a better chance that they are being treated in a more calm and respectful manner.

How Can We Make It Better words on a hanging store sign asking for ways to fix a problem with great customer support, service and attention
How Can We Make It Better words on a hanging store sign asking for ways to fix a problem with great customer support, service and attention

With live chat , your business also saves. Live chat just does not require any complex wiring or infrastructure to install. It is just a simple piece of code and the subscription to the right package. That is all you need.

And you are must be having a receptionist, a call center staff and a sales team to man the phones. So why just not train them and assign a time slot to monitor live chat platform. Isn’t that great?

 

 

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Categories24/7 customer support, 24/7 live chat agents, improve customer support, increase website conversion, live chat agents, live chat for the e-commerce website, live chat for website, live chat support for website, proactive chat for website, Uncategorized TagsBusiness, conversions, customers, gadget, live chat agents, multiple chat, revenues, Sales, website

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About us

Established in 2005, Live Chat Agent has been a leading provider of 24 x 7 live chat service to business from varied industries and all over the globe. We excel at lead generation, customer service, and post-sales support chat services.

Our live chat product offers all features that your business will need not only to engage with your audience but also help you generate more leads in real-time. If you do not have someone to take care of your chats in-house, feel free to contact us.

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