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Posted on November 7, 2022 by lcasite

Live chat is there round the clock at your website!

Your customers want to reach you whenever they confront any problem. This also may happen out of business hours. Live chat, gives your business the opportunity to interact with the customer representatives thus reducing the response time and also the backlogged requests while encouraging the customer satisfaction.

Live chat seems to be the most efficient customer service at the website, 24*7 and with no leaves too. Isn’t it awesome?

Live chat also prevents unnecessary costs. For the customers it does not cost a dime and is very much there where the prospects turn for answers, at the internet, on the website! Since live chat comes at no extra cost it also prevents negative feelings and the agents also have a better opportunity of being treated in a more calm, serene and respectful manner. After all they are not robots, and are very much human like us who too likes to be spoken politely.

Customer-Retention-With-Live-Chat-Technology

Well, the business also saves a lot from live chat! Live chat requires no complex wiring or infrastructure, just a piece f simple codes that is requires to be integrated with your present CRM. Your business may already be enjoying a receptionist, call center staff or the sales team to monitor the phones. Now you just require to assign a time slot to the existing staff so that they could monitor the chats.

That simply saves the extra man power that may be required with any other support channel.

Live chat is thus the low investment approach to escalate your customer reach exponentially!

 

 

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Categories24/7 customer support, 24/7 live chat agents, improve customer support, increase website conversion, live chat agents, live chat for the e-commerce website, live chat for website, live chat support for website, proactive chat for website, Uncategorized TagsBusiness, conversions, customers, gadget, live chat agents, multiple chat, revenues, Sales, website

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About us

Established in 2005, Live Chat Agent has been a leading provider of 24 x 7 live chat service to business from varied industries and all over the globe. We excel at lead generation, customer service, and post-sales support chat services.

Our live chat product offers all features that your business will need not only to engage with your audience but also help you generate more leads in real-time. If you do not have someone to take care of your chats in-house, feel free to contact us.

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