Live Chat Agent
  • Why LiveChatAgent.com
  • Frequently Asked Questions
  • Pricing
  • Start now
Posted on October 30, 2022 by lcasite

Live chat marks decreased cost!

Live chat provides you exceptional customer service. It is the most preferred customer support and also reports immensely high level of customer satisfaction. And of course happier customers means more to your business as it also includes repeat business from your loyal customers. This also allows you to charge more for your products which is a win-win situation for both the business and the customer.

There are other benefit of live chat also other than the customer support.

live chat pic

The three main benefits for your business includes

  • Increased sales conversions
  • Decreased costs
  • Customer data

Benefit : Decreased Costs

Live chat has marked a decreased cost to the businesses utilizing it. The companied monitored decreased cost as

  • Agents were now able to address more customers in a very short period of time which reduces man power and thus labor cost.
  • Live chat is cost effective than compared to other customer support tools like the traditional method of phone support.
  • Implementation of live chat is simple. There is no wiring or any other complex coding, It’s just a few line of codes that does not take more a few hours. This just implies that live chat agent can get to work quickly without being bothered of getting pushed off line because of a software implementation.
  • Live chat also provides a lower cost per interaction when compared to other customer supports.
  • Live chat has also monitored 70% deflection rate from traditional customer support. The deflection rates are being so high that the companies are thinking of abandoning theses expensive support channels altogether.

 

 

For live chat contact us

Categories24/7 customer support, 24/7 live chat agents, improve customer support, increase website conversion, live chat agents, live chat for the e-commerce website, live chat for website, live chat support for website, proactive chat for website, Uncategorized TagsBusiness, conversions, customers, gadget, live chat agents, multiple chat, revenues, Sales, website

Leave a Reply

You must be logged in to post a comment.

Post navigation

Previous PostPrevious How to increase sales with live chat?
Next PostNext Live chat provides instant customer feedback and free research
<


Sign up for a 7-day FREE trial and start growing your business.

No credit card required. No obligations. Cancel anytime.
Please enter your first name
Please enter your last name
Please enter your work Phone number
Please enter your work email
Please enter your website URL
About us

Established in 2005, Live Chat Agent has been a leading provider of 24 x 7 live chat service to business from varied industries and all over the globe. We excel at lead generation, customer service, and post-sales support chat services.

Our live chat product offers all features that your business will need not only to engage with your audience but also help you generate more leads in real-time. If you do not have someone to take care of your chats in-house, feel free to contact us.

PRODUCT
  • Sign Up for a 7-day Free trial
  • All Features
  • Live chat features for you
  • Live chat features for your visitors
  • Reports & Tracking
  • Get A Custom Quote
  • Why Live Chat?
COMPANY
  • Blog
  • Become a Live Chat Reseller
  • Privacy Policy
  • Terms of Service
  • Cookie Policy
Social Links
  • sales@livechatagent.com
  • Facebook
  • Twitter
  • Linkedin
  • Google
© LiveChatAgent. All Rights Reserved.