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Posted on April 1, 2025 by lcasite

Live Chat solutions for small businesses

Want happier customers? If you get live chat at your website then you are to see happy and satisfied customers, and at the same time your business also grows online.

Live chat is there to provide fast, on-demand customer support at your website. It addresses the concerns and queries of your customers in real time by a real live person and before the client closes the sales and moves to your competitors website after being pissed off.

Other than speeding up your customer support live chat also allows you to monitor the visitors behavior so that the business is able to provide personalized service, alter the browsers into paying customers and thus enhance the online sales of your business.

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Live chat marks increased sales as the customers can get the answers they require quickly and at times these answers are the  main thing which is refraining them to make any decisions. There are times when the customers want to be sure that they have made the right decision or selected the right product or service.

With live chat they can be assured as the chat agents are equipped with powerful insights and they use their insights to guide you on your on line shopping excursion. They may also help you to select the right product and service which matches best to your interests and needs.

The ATG Global study has also revealed that 40% of US consumers have stated that live chat has been a major factor in their purchase decision.

The survey also showed that 61% of the consumers of UK believe that live chat will be very helpful in heir buying decision.

So waiting for what? Get live chat at your website to make your customers happy!

 

 

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Categories24/7 customer support, 24/7 live chat agents, improve customer support, increase website conversion, live chat agents, live chat for the e-commerce website, live chat for website, live chat support for website, proactive chat for website, Uncategorized TagsBusiness, chat agents, conversions, customers, multiple chat, proactive, Sales, website

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About us

Established in 2005, Live Chat Agent has been a leading provider of 24 x 7 live chat service to business from varied industries and all over the globe. We excel at lead generation, customer service, and post-sales support chat services.

Our live chat product offers all features that your business will need not only to engage with your audience but also help you generate more leads in real-time. If you do not have someone to take care of your chats in-house, feel free to contact us.

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