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Posted on February 23, 2025 by lcasite

Want the real support? – Go for live chat!

The most exciting customer service for the small business for the last few years is live chat. While it had been a piece of cake for the big players since long, it has now become affordable and light enough for small companies to afford.

Live chat permits the companies to provide immediate customer service by communicating with customers while they are at your website trying to make a purchase. Today the customers are interested to get support at th speed of conversation and its only chat which allows so. This is an incredible way to to build customer satisfaction as the customers get assistance with live chat before they become frustrated and click away from your site.

Live chat also offers you multi tasking. Or really don’t have to waste your lunch break on hold to a provider. With live chat you have the option to carry on with your day to day chores or glancing at the social media while you wait for the “bing” sound that your query has been responded.

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With live chat you also have the option of chat transcripts. Your calls an be recorded for the purpose of quality and training,and the company may get the copy of your call but unless you have a recording function/app turned on, you won’t get a copy.

With live chat the story is entirely different. Here you receive the chat transcripts at your email id. This helps you to maintain the record of your conversation in terms of any discounts mentioned by the chat agents or any other issue which may arise in the future.

Live chat provides you with interaction with the business and that also in real time. So just go for live chat.

For live chat contact us

Categories24/7 customer support, 24/7 live chat agents, improve customer support, increase website conversion, live chat agents, live chat for the e-commerce website, live chat for website, live chat support for website, proactive chat for website, Uncategorized TagsBusiness, conversions, customers, gadget, live chat agents, multiple chat, revenues, Sales, website

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About us

Established in 2005, Live Chat Agent has been a leading provider of 24 x 7 live chat service to business from varied industries and all over the globe. We excel at lead generation, customer service, and post-sales support chat services.

Our live chat product offers all features that your business will need not only to engage with your audience but also help you generate more leads in real-time. If you do not have someone to take care of your chats in-house, feel free to contact us.

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