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Posted on March 19, 2025 by lcasite

When it comes to online shopping, live chat drives conversion [Infographic]

Welcome to the age of customer, where businesses survive or fail just based on the customer service they provide. According to studies it has also been revealed that 66% of the customers are going to spend more if a company offers excellent services.

The retailers also have to be customer centric across all the aspects of the business which also includes delivering ultimate customer service across mobile, chat, social and self service.

Zendesk_Retail Infographic_FINAL-02-02

 

 

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Categories24/7 customer support, 24/7 live chat agents, generate leads from website, improve customer support, increase website conversion, live chat agents, live chat for the e-commerce website, live chat for website, live chat support for website, proactive chat for website, Uncategorized TagsBusiness, chat agents, conversions, customers, multiple chat, proactive, Sales, website

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Established in 2005, Live Chat Agent has been a leading provider of 24 x 7 live chat service to business from varied industries and all over the globe. We excel at lead generation, customer service, and post-sales support chat services.

Our live chat product offers all features that your business will need not only to engage with your audience but also help you generate more leads in real-time. If you do not have someone to take care of your chats in-house, feel free to contact us.

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