Live Chat Agent
  • Why LiveChatAgent.com
  • Frequently Asked Questions
  • Pricing
  • Start now
Posted on June 24, 2022 by lcasite

Why you should have live chat for your business?

Live chat provides the ultimate and exceptional support for the visitors at your website. It is there to provide instant replies to all the concerns and queries of your visitors and customers. Despite giving the ultimate customer support, there are other perks also, to enjoy with live chat.

Live chat allows you to multitask. When you are browsing a website that supports live chat, you do not require to remain stuck to the chat window waiting for your replies. Live chat gives you the liberty to keep browsing or to enjoy your hot coffee and you shall be pinged as soon as the chat agent is ready with your reply.

Similarly from the business perspective, the chat agents can also handle multiple chats. At a time, a single agent can support 4-5 customers. This is made possible with the help of canned messages and urls. Canned messages are pre formatted replies of the frequently asked questions by the customers. Similarly the customers are also given urls of the pages which carries response to their concerns.

multitasking

This speeds up the process and also facilitates the customers.

Live chat proves to be very cost effective as compared to other traditional customer support channels like phone and email. It also saves man power, as a single person is able to handle multiple chats which is not possible in phone support. Secondly live chat provides you with instant replies, which is again not possible in mail support.

Hence live chat provides simply the best for your business and your customers.

 

 

For live chat contact us

Categories24/7 customer support, 24/7 live chat agents, improve customer support, increase website conversion, live chat agents, live chat for the e-commerce website, live chat for website, live chat support for website, proactive chat for website, Uncategorized TagsBusiness, chat agents, conversions, customers, multiple chat, proactive, Sales, website

Leave a Reply

You must be logged in to post a comment.

Post navigation

Previous PostPrevious Live chat service is available 24/7
Next PostNext Live chat gives a better first impression
<


Sign up for a 7-day FREE trial and start growing your business.

No credit card required. No obligations. Cancel anytime.
Please enter your first name
Please enter your last name
Please enter your work Phone number
Please enter your work email
Please enter your website URL
About us

Established in 2005, Live Chat Agent has been a leading provider of 24 x 7 live chat service to business from varied industries and all over the globe. We excel at lead generation, customer service, and post-sales support chat services.

Our live chat product offers all features that your business will need not only to engage with your audience but also help you generate more leads in real-time. If you do not have someone to take care of your chats in-house, feel free to contact us.

PRODUCT
  • Sign Up for a 7-day Free trial
  • All Features
  • Live chat features for you
  • Live chat features for your visitors
  • Reports & Tracking
  • Get A Custom Quote
  • Why Live Chat?
COMPANY
  • Blog
  • Become a Live Chat Reseller
  • Privacy Policy
  • Terms of Service
  • Cookie Policy
Social Links
  • sales@livechatagent.com
  • Facebook
  • Twitter
  • Linkedin
  • Google
© LiveChatAgent. All Rights Reserved.