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Posted on November 2, 2022 by lcasite

How to keep visitors on your website and turn them into customers with live chat?

Today the customer behavior is changing rapidly. The shoppers are showing more inclination in buying stuff online and also desire to get personalized support to help them with their buying decisions.

They want to be assured that they have made the right choice and the product or service for which they have opted perfectly matches their taste. Relationship are still the goal, not anonymity! For all those visitors at your site who are expecting human interaction offering customer support through live chat is an important honey trap.

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When the customer is there shopping online,he is in a haste and just would probably not call the concerned companies if he faces any issue. He would rather abandon the cart and move to your competitor site to check out what he has to offer. Here live chat plays an important role. The customer gets in touch with the business right there at the website and get all his concerns answered. This builds trust and boost the visitors, who may turn out to be your potential customer, confidence.

A visitor that trust you has more probability to stick around and become your loyal customer. Building confidence is not always that easy but with live chat you can not only build trust but also motivate the customers to make more purchases. The customers will be more comfortable to shop at your website as they know there is someone at the website and they are taken care off. All credit goes to live chat!

 

 

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Categories24/7 customer support, 24/7 live chat agents, improve customer support, increase website conversion, live chat agents, live chat for the e-commerce website, live chat for website, live chat support for website, proactive chat for website, Uncategorized TagsBusiness, conversions, customers, gadget, live chat agents, multiple chat, revenues, Sales, website

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About us

Established in 2005, Live Chat Agent has been a leading provider of 24 x 7 live chat service to business from varied industries and all over the globe. We excel at lead generation, customer service, and post-sales support chat services.

Our live chat product offers all features that your business will need not only to engage with your audience but also help you generate more leads in real-time. If you do not have someone to take care of your chats in-house, feel free to contact us.

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