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Posted on February 4, 2025 by lcasite

Increase your business sales with live chat

If you run a business, have a website and are planing to provide customer support, live chat is the best possible choice. Live chat support comes wit different benefits and undoubtedly the most important benefit is the increase in sales and conversions.

Sales increase as the customers get their answers instantly. The survey from ATG Global also showed that 40% of US consumers believed that live chat is an influential factor in their buying decision. Even in UK, 61% of consumers said that live chat is helpful in their buying decision.

You are surely going to experience loss in revenues if you are not having live chat at your site. With live chat your business will experience reduced shopping car abandonment and higher conversion rates because the live chat option will give the customers the required answers fro their queries and concerns.

chat-stats

Customers simply love live chat. 77% of on line consumers says that they would like to interact with a real person before they make their buying decision. Most of the people who visit your site simply browse and click away from your site as they find no one to help them with their queries. This means people, who might be your potential customers too are simply clicking away from your site as they cannot chat with a live person.

But once you have live chat at your site, the customers moving away from your site without making the purchase is going to substantially decrease.

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Categories24/7 customer support, 24/7 live chat agents, improve customer support, increase website conversion, live chat agents, live chat for the e-commerce website, live chat for website, live chat support for website, proactive chat for website, Uncategorized TagsBusiness, conversions, customers, gadget, live chat agents, multiple chat, revenues, Sales, website

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About us

Established in 2005, Live Chat Agent has been a leading provider of 24 x 7 live chat service to business from varied industries and all over the globe. We excel at lead generation, customer service, and post-sales support chat services.

Our live chat product offers all features that your business will need not only to engage with your audience but also help you generate more leads in real-time. If you do not have someone to take care of your chats in-house, feel free to contact us.

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