Live Chat Agent
  • Why LiveChatAgent.com
  • Frequently Asked Questions
  • Pricing
  • Start now
Posted on December 24, 2020 by lcasite

Live chat is all about multitasking

Live chat simply allows to enjoy your hot coffee mug without taking break and being tethered to the chat window. It gives you the “bing” sound as soon as there is a reply from your agent to your query.

It makes work simple for you . You can carry on with your daily chores or simply get engaged with social media and will all be informed about the update.

Similarly live chat has one more feature and that is having chat transcripts generated. With the phone support the call can be recorded and that is most likely being done to keep a record for quality and training purposes.

Live-chat-reasons

But with live chat, the clients receive chat transcripts of the conversation which took place between you and the agent. In some live chat softwares they are generated by default and are sent on your email while for some you have to request for. Well what ever the case you can easily get the transcript which can be further referred in case of any issues or hidden costs.

Chat transcripts are also very useful in terms if any discount coupon as been generated to you by the agent.

Live chat is all there at your website , the right place and the right time customer service. Live chat gives you the option to interact with the sales representative in real time. As soon as you are encountered with a problem you have there someone right at the website to speak to and address the question that needs answering.

Live chat is all there to land you with an awesome shopping experience.

 

 

For live chat contact us

Categories24/7 customer support, 24/7 live chat agents, improve customer support, increase website conversion, live chat agents, live chat for the e-commerce website, live chat for website, live chat support for website, proactive chat for website, Uncategorized TagsBusiness, conversions, customers, gadget, live chat agents, multiple chat, revenues, Sales, website

Leave a Reply Cancel reply

You must be logged in to post a comment.

Post navigation

Previous PostPrevious How to use live chat effectively?
Next PostNext Live chat : Way to keep customers happy!
<


Sign up for a 7-day FREE trial and start growing your business.

No credit card required. No obligations. Cancel anytime.
Please enter your first name
Please enter your last name
Please enter your work Phone number
Please enter your work email
Please enter your website URL
About us

Established in 2005, Live Chat Agent has been a leading provider of 24 x 7 live chat service to business from varied industries and all over the globe. We excel at lead generation, customer service, and post-sales support chat services.

Our live chat product offers all features that your business will need not only to engage with your audience but also help you generate more leads in real-time. If you do not have someone to take care of your chats in-house, feel free to contact us.

PRODUCT
  • Sign Up for a 7-day Free trial
  • All Features
  • Live chat features for you
  • Live chat features for your visitors
  • Reports & Tracking
  • Get A Custom Quote
  • Why Live Chat?
COMPANY
  • Blog
  • Become a Live Chat Reseller
  • Privacy Policy
  • Terms of Service
  • Cookie Policy
Social Links
  • sales@livechatagent.com
  • Facebook
  • Twitter
  • Linkedin
  • Google
© LiveChatAgent. All Rights Reserved.