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Posted on March 16, 2025 by lcasite

Live chat is free and easy to use

Live chat, for its customers is absolutely free. This is one of the major benefits from the consumers perspective and therefore from the customer service/ satisfaction perspective is that it costs nothing. There is no paying for a premium number. And very true? Why the consumers should pay when they are facing issues with your product?

Live chat is very easy to use too. It can be just started with a click and as simple as texting a message. If your customers are comfortable and can make it to your website, they can easily operate live chat and get their issues resolved.

Even for the business, live chat is not costly. The times have changed and now live chat is not a piece of cake for big businesses. The small scale and medium sized businesses are enjoying the perks of live chat at the same cost as the big players. It is very easy to implement. There are just few codes which are integrated with your existing CRM and live chat is all set to operate.

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With live chat the customers can get in touch with the chat representatives at your website when they encounter a problem. It makes their shopping expedition seamless and hassle free and also boosts their confidence and trust in your business, as they know that there is someone behind the website who will be more than happy to help them out.

In-fact live chat has been rated as per digital research as the customer service touch point that needs minimal effort.

 

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Categories24/7 customer support, 24/7 live chat agents, improve customer support, increase website conversion, live chat agents, live chat for the e-commerce website, live chat for website, live chat support for website, proactive chat for website, Uncategorized TagsBusiness, chat agents, conversions, customers, multiple chat, proactive, Sales, website

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About us

Established in 2005, Live Chat Agent has been a leading provider of 24 x 7 live chat service to business from varied industries and all over the globe. We excel at lead generation, customer service, and post-sales support chat services.

Our live chat product offers all features that your business will need not only to engage with your audience but also help you generate more leads in real-time. If you do not have someone to take care of your chats in-house, feel free to contact us.

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