Live Chat Agent
  • Why LiveChatAgent.com
  • Frequently Asked Questions
  • Pricing
  • Start now
Posted on October 12, 2022 by lcasite

Stop driving away millennial from your e commerce store

Today the way the companies are handling their customers is changing. People are busy and least interested in wasting time by calling or emailing. Diving into new channels for customer service is the new challenge for the businesses, and live chat is such one channel which has budded up in the coming years. Live chat is just another way to help your customers out.

Live chat is quick and proves to be quite informative too.

Live chat is preferred by the millennial. People who are born between 1980-2000 have huge amount of money to spend and it has been also witnessed according to a study by Accenture that there are 80 million alone in US spending over 600 billion dollars each year. It has also been found that by 2020 millennial will be spending more than 1.4 trillion dollar which will alone contribute to 30% of annual retail sales.

index

The on line tech consultancy, Software Advice also made a survey to learn about the preference of live chat among the various age groups. It also found that millennial prefer live chat.

When presented with the option of calling or using live chat more than 60% of millennial favored live chat when they desired to ask a question. Live chat was preferred just because of two main reasons the first and foremost no hold times and the second convenience.

Live-chat-reasons

Nearly 40 % of millennial said they liked the feature no hold time while 30% opted for convenience.

So if you want to drive millennial to your e commerce store have live chat at your e commerce website. As simple as that.

For live chat contact us

Categories24/7 customer support, 24/7 live chat agents, improve customer support, increase website conversion, live chat agents, live chat for the e-commerce website, live chat for website, live chat support for website, proactive chat for website, Uncategorized TagsBusiness, conversions, customers, gadget, live chat agents, multiple chat, revenues, Sales, website

Leave a Reply

You must be logged in to post a comment.

Post navigation

Previous PostPrevious Live chat is indeed fast, easy and simple
Next PostNext Live chat is there for the customers 24*7
<


Sign up for a 7-day FREE trial and start growing your business.

No credit card required. No obligations. Cancel anytime.
Please enter your first name
Please enter your last name
Please enter your work Phone number
Please enter your work email
Please enter your website URL
About us

Established in 2005, Live Chat Agent has been a leading provider of 24 x 7 live chat service to business from varied industries and all over the globe. We excel at lead generation, customer service, and post-sales support chat services.

Our live chat product offers all features that your business will need not only to engage with your audience but also help you generate more leads in real-time. If you do not have someone to take care of your chats in-house, feel free to contact us.

PRODUCT
  • Sign Up for a 7-day Free trial
  • All Features
  • Live chat features for you
  • Live chat features for your visitors
  • Reports & Tracking
  • Get A Custom Quote
  • Why Live Chat?
COMPANY
  • Blog
  • Become a Live Chat Reseller
  • Privacy Policy
  • Terms of Service
  • Cookie Policy
Social Links
  • sales@livechatagent.com
  • Facebook
  • Twitter
  • Linkedin
  • Google
© LiveChatAgent. All Rights Reserved.