Today the expectations of the customer services have touched new heights. It has become a real challenge to meet the demands of the customers as today the customers want support on demand. Providing support via email and phone have become the default standards for most companies and it has become relevant to differentiate your business and customer support and also important to give your customers access to on-demand support. Continue reading “Live chat – The ultimate customer service!”

Today the live chat is on the boom as more and more customers are preferring live chat for “quality customer service”. The reasons are vibrant, all smart enough to compel you to have the powerful icon at your site. Continue reading “Live Chat And Its Benefits”