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Posted on June 21, 2022 by lcasite

Why should you go for live chat?

Live chat is supposed to be becoming important and profitable as a customer engagement platform. According to various studies it has also been reported that the customers say that having a live person answer their question while they are in the middle of an online purchase, is the best feature a website could offer. And infact lack of interaction is also an aspect which has refrained them from making or completing an online purchase.

Here the infographic explores why the customers want to chat and why is it, the time for the businesses, to listen!

 Zendesk_Zopim_Chat

 

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Categories24/7 customer support, 24/7 live chat agents, improve customer support, increase website conversion, live chat agents, live chat for the e-commerce website, live chat for website, live chat support for website, proactive chat for website, Uncategorized TagsBusiness, chat agents, conversions, customers, multiple chat, proactive, Sales, website

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Established in 2005, Live Chat Agent has been a leading provider of 24 x 7 live chat service to business from varied industries and all over the globe. We excel at lead generation, customer service, and post-sales support chat services.

Our live chat product offers all features that your business will need not only to engage with your audience but also help you generate more leads in real-time. If you do not have someone to take care of your chats in-house, feel free to contact us.

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