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Posted on June 8, 2022 by lcasite

What bad customer service costs your business?

A well said quote, “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

Customer service is the rare opportunity that you can have to connect with your customers on an emotional level. You can not do so in any other way.

Here are the 3 most important facts which relate to bad customer service :

  • There are 86% of the customers who quit doing business just because of a bad customer service experience.
  • There were another 78% of online customers who also recommended the brand to their friends after experiencing an awesome customer service.
  • There were only 10% of the companies who delivered exceptional customer service.

Hence the room of your company to stand out is tremendous.

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Categories24/7 customer support, 24/7 live chat agents, improve customer support, increase website conversion, live chat agents, live chat for the e-commerce website, live chat for website, live chat support for website, proactive chat for website, Uncategorized TagsBusiness, chat agents, conversions, customers, multiple chat, proactive, Sales, website

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Established in 2005, Live Chat Agent has been a leading provider of 24 x 7 live chat service to business from varied industries and all over the globe. We excel at lead generation, customer service, and post-sales support chat services.

Our live chat product offers all features that your business will need not only to engage with your audience but also help you generate more leads in real-time. If you do not have someone to take care of your chats in-house, feel free to contact us.

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