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Posted on May 30, 2022 by lcasite

Live chat gives you immediate solution.

One of the vital reason for implementing live chat at your website is the on-demand nature of the web. There are prospects that will seldom make a call or draft an email to your company with their queries. This is just because they are not interested that their personal information is hitched with some email list that is going to continually pitch them products.
Live chat gives the visitors the liberty, ease and comfort to chat right from their computers with quite an extent of privacy. This makes them comfortable to be more open with live chat customer representatives.

Live-Chat-Benefits-High-Satisfaction-Rate
With live you also save a lot of time that you would have otherwise spent on fielding emails and answering questions. You can also speed up the process by setting canned responses and URL’s which give the response to the frequently asked questions of your customers. However make sure that you use canned responses with caution as too much of canned response gives a robotic appearance.
You can also send automatic greeting messages to make your visitor aware that there is someone at the site who will be more than happy to assist them.
All these moments just add up to extra hours of productivity for you and your business.
With live chat the visitors can also multitask. There is no need for the visitor to remain tethered to the chat window to wait for the reply of his query. He can carry with his daily chores as he shall be pinged by the chat agent as soon as the reply is ready.
Live chat is all there at your website to land you with an awesome shopping experience.

 

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Categories24/7 customer support, 24/7 live chat agents, improve customer support, increase website conversion, live chat agents, live chat for the e-commerce website, live chat for website, live chat support for website, proactive chat for website, Uncategorized TagsBusiness, conversions, customers, gadget, multiple chat, revenues, Sales, website

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About us

Established in 2005, Live Chat Agent has been a leading provider of 24 x 7 live chat service to business from varied industries and all over the globe. We excel at lead generation, customer service, and post-sales support chat services.

Our live chat product offers all features that your business will need not only to engage with your audience but also help you generate more leads in real-time. If you do not have someone to take care of your chats in-house, feel free to contact us.

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