With live chat your customers are provided with the ease and comfort of getting their questions answered right at their computers. This is a huge confidence booster for potential customers. Just imagine they are on line at your website and confused or having some doubts about the specifications of the product. With no assistance they would click away from your site to your competitors site. So what are you basically doing? You are loosing your customers. Continue reading “Live chat opens the door for upsell opportunities”

According to a survey recently conducted to learn about the impact of live chat particularly on certain demographic group, it was seen that Continue reading “The Impact Of Demographics On Live Chat”

Live chat helps your visitor in real time. It solves their queries, addresses their concerns, and even offer them quick feasible solutions. Live chat also handles multiple chat requests and enhances your customer support efficiency by serving multiple customers simultaneously. Continue reading “Live Chat Handles Chat With Ease And Efficiency”

There are many benefits of having live chat as an important tool for your business. The people browsing on your website prefer to use live chat due to its immediacy and instant responses. This enhances their shopping experience. Live chat increases your customers trust and confidence and people who use live chat make more frequent visits and purchases as compared to those who have not used live chat. Continue reading “Live Chat Is There To Make Your Shopping Expedition Awesome”